Privacy Policy
Last updated: February 17, 2026
1. Introduction
Rhove ("we", "our", "us") operates the Rhove platform, a community payment collection service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and profile image provided during registration.
- Organization Data: Organization name, type, country, and configuration settings.
- Payment Information: Payment amounts, schedules, and transaction history. Payment card details are processed directly by Stripe and never stored on our servers.
- Communication Data: WhatsApp messaging opt-in status and notification delivery records.
- Usage Data: Log data, device information, and how you interact with the platform.
3. How We Use Your Information
- To provide and maintain the Rhove platform
- To process payments through Stripe Connect
- To send payment reminders and notifications via WhatsApp
- To manage organization memberships and schedules
- To communicate with you about your account and platform updates
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services:
- Stripe: For payment processing. Subject to Stripe's Privacy Policy.
- Clerk: For authentication. Subject to Clerk's Privacy Policy.
- WhatsApp / Meta: For sending notifications. Subject to WhatsApp's Privacy Policy.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Payment records are retained for legal and financial compliance purposes. You may request deletion of your account and associated data by contacting us.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data. All data is encrypted in transit using TLS. Payment information is handled exclusively by Stripe, which is PCI DSS Level 1 compliant.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of WhatsApp notifications at any time (reply STOP)
- Request a copy of your data
- Withdraw consent where processing is based on consent
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@rhove.app.